Category Archives: corporate culture

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Colliding Coworkers

When coworkers don’t get along, it can make for a very awkward place to work for everybody involved. Unfortunately it can have a trickle down effect and sabotage the health of the corporate culture. Action needs to be taken by management to clear the situation before further damage is done.

Practical Practice Management

Disagreement

I have said it many times before today, when you are working with people you will always have people problems.  There is just no getting around it.  If it is not personalities that “rub” then it will be  work styles, general attitude or beliefs.

We are humans and we are different, this is a wonderful thing, yet it can be a great division among coworkers.

As a manager what do you do when co-workers have conflict?

What if one of your staff members complains about another staff member to you, how do you handle it?

We know that there will be people at work that we just do not “click” with, but what do you do if to you the situation becomes intolerable for one or more employees because of another employee?

As a manager do you have a “line” drawn that coworkers would need to cross before you step…

View original post 105 more words

Labour Day

This coming Monday September 2nd is Labour Day, a national holiday in Canada and the U.S. This day is the workers’ holiday celebrating their labour efforts.

You can thank some union workers who worked in a printing shop in Ontario in the 1800’s for this annual long weekend.

English: Toronto Globe newspaper office (with ...

Toronto Globe newspaper office (with a globe on top) on King Street East, Toronto, Canada, early 1860s. (Photo credit: Wikipedia)

In 1869 the union petitioned their employers, requesting a weekly reduction in working hours. Their request was refused outright by the owners of the printing shops, and by the founder of the Toronto Globe, which later became the Globe and Mail.

In 1872 the Toronto Printers Union went on strike and fought for a 9 hour work day. Previously the employers expected their workers to clock in a 12 hour work day.

After that year, almost all union demands included the 54-hour week. The Toronto printers were pioneers of the shorter workweek in North America.

Celebrating the workers’ successful striking efforts, Labour Day became an annual celebration. By 1894, it became the official national holiday that we continue to recognize today.

Here’s an ironic twist. For the first time ever, The Globe and Mail newspaper will not be publishing a Labour Day edition of their paper this year, due to lack of advertising revenue. According to a note to subscribers from the publisher and CEO of the Globe & Mail, the revenue is “needed to cover the costs of formatting, printing and delivery of the paper, and the number of vacation stops by subscribers”.

Enjoy your long weekend, and of course, this Labour Day.

What Keeps Customers Coming Back?

Practical Practice Management

waitress serving customers

Whether you work in a retail store, restaurant, doctor’s office, or some other industry that has customers, you know that it is the customer that pays your salary.  Consumers have the choice, most of the time, as to where they go for services, or supplies.  As a business person once they are in your door, on your phone or find you via the internet, the idea is to keep them coming back.

Of course you need to make sure that what you serve or sell must be above the standard that your customers are looking for.  After that it is the service that they receive that makes them continue to choose your business over the others that are out there.

One way employees can help keep customers coming back is to develop their personal signature to put on their work.  In the office that I work in, Jesus our front…

View original post 264 more words

The Perils of Multitasking

We’re all guilty of it. We’re trying to do it all…

According to findings by onlinecollege.org, trying to focus on more than one thing causes a 40% drop in productivity.

Do you find yourself trying to multitask while at work? Check out this infographic below.

click on the image for a larger view

The-Perils-Of-Multitasking-Infographic

source: onlinecollege.org

5 quotes on corporate culture

Corporate culture is a term used to describe the beliefs, values, and processes that provide a company with its own unique flavor and attitude. It’s really about the attitude of everyone involved with the organization. Here are some nuggets of wisdom to share with your team.

“To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.” ― Howard Schultz

“A company’s culture is often buried so deeply inside rituals, assumptions, attitudes, and values that it becomes transparent to an organization’s members only when, for some reason, it changes.” – Rob Goffee

“If every day at work feels like a Friday, then you are doing what you were meant to do.” 
― Alan W. Kennedy

“The word attitude doesn’t mean you should be committed and loyal to your supervisor. Attitude means dedicated, committed and more clinical to the work you do and the company you’re doing the work for.” 
― Vivek Thangaswamy

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got.” – Peter F. Drucker

Calm Among the Chaos

We are moving our office today. moving-day

To make it even more exciting, or hectic, depending how you look at it, our business is super busy right now. You would think that with summer, things would slow down, but business is thriving. It’s buzzing in the hive.

And in the middle of all this great excitement, we’re moving our office. The good news to our clients…it’s business as usual. We believe that we are still able provide the quality of service that our clients are accustomed to. Sure, our email and phones may be intermittent for a few hours during the day today, but we still have ways to communicate with our clients. Our office just looks a little chaotic what with the boxes everywhere, and the walls becoming bare of colourful artwork.

We have a bright, shiny new office to look forward to. Onward and upward.