What Keeps Customers Coming Back?

Practical Practice Management

waitress serving customers

Whether you work in a retail store, restaurant, doctor’s office, or some other industry that has customers, you know that it is the customer that pays your salary.  Consumers have the choice, most of the time, as to where they go for services, or supplies.  As a business person once they are in your door, on your phone or find you via the internet, the idea is to keep them coming back.

Of course you need to make sure that what you serve or sell must be above the standard that your customers are looking for.  After that it is the service that they receive that makes them continue to choose your business over the others that are out there.

One way employees can help keep customers coming back is to develop their personal signature to put on their work.  In the office that I work in, Jesus our front…

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One response to “What Keeps Customers Coming Back?

  1. Thank you for reposting this! Have a great weekend 🙂

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